How to impress others with a follow up note.
It’s important to surround yourself with great people. In business, as in life, the better the people around you, the better you become. That’s why I am always on the lookout for special people. I want to find rockstars with great experience that I can learn from. And I’m always searching for young guns who will turn heads when they kick in the swinging doors of the saloon. Like Emilio Estevez.
I have talented people in my tribe who scout for people they think I should know. I regularly receive emails, texts and LinkedIn messages from friends and family about people they want to introduce me too. I love this. But this only happens because they know I am an avid collector of rockstars.
One of my people scouts is my great friend Stephanie Herbst-Lucke. Stephanie is a fellow University of Wisconsin track alum (although she is not actually a fellow, she is a lady). She is also a very talented marketer, who now teaches at Georgia State University in Atlanta, while working on her PhD from Case Western. Stephanie recently connected me to one of her senior students at GSU that she was quite impressed with, and thought I should know. The student’s name is Erika Bevers.
On Wednesday night I drove from Louisville (remember the I and S are silent) to my home in Milwaukee. Which is a 6.5 hour drive. During a fuel stop in Indiana I sent Erika a message saying that I was driving for the next few hours, and had time to talk. Erika called me within 10 minutes.
We talked about her career aspirations, strengths and passions. She asked me a lot of smart and insightful questions about my career path, and what I thought were the keys to success. (As if I would know…)
It was a fun conversation between an energetic student, excited to get her foot in the door of an advertising agency, and someone who remembers struggling to find a door to stick a foot in. That is until one of my college professors, Roger Rathke, introduced me to Paul Counsell, the CEO of Cramer Krasselt. And now, 2 decades later, I am the CEO of an ad agency, The Weaponry. And now professors send me students, with feet, to stick in my doors.
I offered Erika advice and answered questions. She seemed to be paying attention. But you never really know, you know?
The Morning After
The following morning I got an email from Erika. Which is always a good move. But what I read was not just a good move. It was a textbook way to say I was paying attention throughout our conversation. It said that I picked up what you were putting down. That I am a quick study. And I would be a great addition to your team. All without literally saying any of those things.
I’ve attached her email below, reprinted with permission from Erika, who holds the copyright thereto.
The Follow Up Email
I want to thank you for the conversation we had yesterday — it was helpful, uplifting, and I learned a lot from your stories and advice. I’ve done my best to make an easy-to-follow outline of what we discussed. Feel free to let me know if I should go back and revise some points!
There are three things a person should remember if he/she wants to be successful:
1) Have a GROWTH mindset- Never stop trying to learn new things.
2) Surround yourself with good people. Learn from them.
3) Here’s the big one. Develop and MAINTAIN connections with people. It’s a small world and having that network is really important.
Here are some pointers on networking:
1) The secret to being able to talk to anybody in the room is to have a host-mentality- that way, it doesn’t matter how shy or awkward the person may seem; you, as the host, will make sure the conversation flows.
2) Build LinkedIn Network to 300 by the time I graduate this December 2019.
3) Study market trends.
4) Get a Twitter! Not only is it full of useless drama, but it can be a great resource.
5) Informational Interviews are great- they’re casual, relaxed, and bit more “real.” Atlanta Creative Mornings is a great resource for this.
Some general bits that are very noteworthy and good to remember:
1) Get good sleep. Eat good food. Exercise.
2) A B C D — ALWAYS BE COLLECTING DOTS TO ALWAYS BE CONNECTING DOTS!
I have attached a picture of my chicken-scratch notes just for the sake of entertainment. Again, I appreciate your time and insight. I am looking forward to hearing from you soon.
Hope you have a great weekend!
Not only was Erika listening, she was taking notes, asking clarifying questions, and going back go make sure that what she heard, and understood, was correct! This is a great way to make a great impression. And you never get a second chance to make a first impression. Advertising taught me that.
If you want opportunities that other people don’t get, do things that other people don’t do. Bring value to everyone around you. Make them want to pass your name along to others. Then be as good as advertised. Make a great first impression. Make your strengths, passions and contributions obvious. It will open doors for you. And opened doors mean more chances to learn, earn and grow. Then follow up. Thank the people that have helped you move forward. By doing so you’ll develop a reputation that will open doors you didn’t even know existed.
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